Every day, Green Mountain Transit riders around Vermont use the Transit app to help them plan their next bus ride. When they select their route and hit ‘GO,’ they are provided with a map of their route and all the essential information they’ll need to have a successful bus riding experience. At the top of this screen, a small green oval displaying a smiley face next to a bar graph or number can be found. When clicked, users are greeted with a pop-up that may be puzzling.